TC Tech Infra is the Brazilian prime contractor for international MSPs and IT consultancies that need certified on-site execution without building a local operation. We deliver smart hands, field engineering, structured cabling, network installation, IMAC and data center programs across São Paulo state and beyond. Every engagement opens under NDA, runs against a signed SOW, and dispatches on 4h/8h SLA tiers integrated with your ticketing system. Execution is backed by Dell Technologies Corrective Maintenance and Microsoft certifications. A Brazilian CNPJ under the service-export framework and SWIFT/BIC-capable banking make international contracting straightforward.
For a global IT program, Brazil is rarely a technology problem — it is a coordination problem: Portuguese-speaking site contacts, an unfamiliar tax framework, dispatch geography measured in hundreds of kilometers, and vendor-certification requirements. TC Tech Infra absorbs that coordination as a single accountable prime contractor. Your program managers keep their process, their ticketing and their documentation standards; we supply the certified local execution layer underneath them.
TC Tech Infra supports international MSPs executing SLA-driven infrastructure programs across Brazil through structured on-site service delivery.
Contracted 4h/8h on-site response with auditable dispatch and arrival timestamps. Tickets integrate with ServiceNow, Remedy or Jira.
Break-fix response and structured infrastructure tasks executed by certified engineers. Clean escalation paths to your remote L3 teams.
Work Completion Reports, time-stamped photo evidence and as-built documentation on every engagement. Deliverables follow your format — PDF, JSON or customer template.
An NDA is signed before any program data is shared. Design intent, IP addressing, topology and credentials stay protected end to end.
Remote-Directed On-Site Execution , Brazil
View Programme →Enterprise Cabling Installation , Brazil
View Programme →Enterprise Wireless Solutions , Brazil
View Programme →Routers · Switches · SD-WAN · Firewalls , Brazil
View Programme →Install · Move · Add · Change , Brazil
View Programme →Certified On-Site Field Engineers , Brazil
View Programme →Rack & Stack · Infrastructure Deployment , Brazil
View Programme →End-to-end traceability and SLA alignment with global IT support programs.
A sample of recent executions by TC Tech Infra engineers at enterprise sites in Brazil: primary and secondary carrier link implementations, ISP migration cutovers, and SD-WAN edge deployments — delivered in shared racks, live environments and contracted change windows.
Images are from real engagements in shared colocation and client racks. Carrier names, client identifiers, labels and addressing have been removed or anonymized — the same NDA discipline that protects these clients governs every program we execute.
Field execution is backed by Dell Technologies Corrective Maintenance certification across PowerEdge, PowerStore, PowerScale, Unity XT, Data Domain and Connectrix. Microsoft AZ-900, MS-900 and SC-900 certifications support cloud and security-adjacent tasks. Active operational delivery includes field engineering programs for Tier-1 global IT service providers and large international consultancies — confidential program execution under NDA and SOW. TC Tech Infra is a Brazilian CNPJ operating under the service-export tax framework. Corporate banking is SWIFT/BIC capable for international invoicing in USD or EUR.
All client programs initiated under Non-Disclosure Agreement. Confidentiality guaranteed across all operational levels.
Full Statement of Work compliance with milestone tracking, deliverable documentation, and structured sign-off.
Guaranteed response times with auditable records. 4h/8h on-site SLA compliance across all active regions.
End-to-end asset tracking from receipt to installation, with photo evidence and documented transfer records.
WCR generation, photo-based field reports, and inventory logs delivered in client-specified formats.
Aligned with global MSP vendor standards. Escalation paths, remote coordination, and ticket-based dispatch.
You contract directly with our Brazilian CNPJ under the service-export tax framework — no local entity or representative is required on your side. Invoicing runs through SWIFT/BIC-capable corporate banking. The commercial relationship works like any other international vendor agreement.
Engagements open with an NDA, followed by a SOW defining scope, SLA tiers and deliverables. Dispatch then runs ticket-based from your ITSM, and every visit closes with a Work Completion Report and photo evidence.
Yes — dispatch is driven from your ticket queue, and status updates flow back into the same ticket through closure.
Dell Technologies Corrective Maintenance certification covers PowerEdge, PowerStore, PowerScale, Unity XT, Data Domain, Avamar, VPLEX and Connectrix. Microsoft AZ-900, MS-900 and SC-900 cover cloud and security fundamentals.
São Paulo capital is the same-day hub, with 15 mapped cities across a 500 km radius on next-day or project-based windows. Sites outside the footprint are handled project-based. Expansion to Rio de Janeiro, Curitiba, Brasília and wider LATAM is available on request.
An NDA is executed before any program data is shared, and access is scoped per engagement. Credentials, topology and design data are handled only within the agreed program boundary.
Describe your program scope below — sites, SLA requirements and timeline. Our team responds within one business day.
Our team will be in touch within one business day.